The BIS CARE application is a valuable instrument created by the Department of Indian Principles (BIS) to assist shoppers with guaranteeing the legitimacy and nature of items. It is a one-stop solution for checking the ISI, Hallmark, and CRS Registration certification marks on products. The app’s key features and how to use them are broken down as follows:
Features of BIS CARE
- Verification of Certification Marks: Verification Products can be checked for ISI marks, Hallmark certifications, and CRS Registration marks using the app. By entering the permit number, HUID (Trademark Novel Recognizable proof), or enrollment number, clients can rapidly check the subtleties related with the confirmation, for example:
- The manufacturer’s name and address
- The validity of the certification or registration
- The varieties covered under the certification
- The brands included in the certification scope
- The current status of the certification or registration
- The purity of jewelry articles (in case of Hallmark)
- Complaints and Grievance Registration: BIS CARE likewise empowers clients to document protests about unacceptable items, abuse of certificate checks, or deceiving quality cases. The procedure is simple, allowing customers to:
- Log in using a simple registration or OTP-based login.
- Select the type of complaint they wish to register (e.g., poor quality, misuse of marks, misleading claims).
- Give point by point data, including supporting proof, by means of easy to use structures.
- Submit the complaint and receive an acknowledgment with a reference number for future follow-up.
- Redressal Mechanism: The suitable BIS office answers a grievance by doing whatever it may take. The app ensures that users are provided with the most recent update and resolution guidelines.
How to Use BIS CARE
- Downloading the App: BIS CARE can be downloaded from the Google Play Store for Android users.
- Navigating the Interface:
- The app has a simple and user-friendly interface. Upon opening, users can choose between the verification and complaints features.
- Simply enter the required certification information, such as a license number, HUID, or registration number, into the app for verification, and the relevant data will be displayed.
3. Registering a Complaint:
- Log in through OTP verification or register a new account.
- Choose the category of complaint and fill out the necessary details.
- Attach any supporting documents or photos as evidence.
- Present the structure and keep the grievance number for future reference.
Benefits of the App
Customers are given the ability to make educated choices through BIS CARE, and manufacturers are held accountable for quality. It streamlines the procedure for resolving complaints and adds transparency to the market by making it simple to verify the authenticity of certified products. The application is particularly important for those buying security basic items or valuable things like gems.
Generally speaking, BIS CARE is an essential device for buyer insurance, guaranteeing that items fulfill the important guidelines and giving a stage to objections when principles are not met.